CANCELLATION, RETURN, EXCHANGE & REFUND POLICY
A customer may cancel an order within 12 hours from the time the order is placed.
accepts returns only for products that fall within the eligible return circumstances specified in this policy.
A product may be returned if the product received by the customer is:
- Damaged at the time of delivery;
- Defective, where the product has a manufacturing or functional defect that materially affects the product;
- Totally different from the product represented by the image displayed on the portal, such that the product received is substantially different from what was represented to the customer at the time of purchase. If a product is found to be defective, the customer should notify Customer Service within 3 days of receipt of the product. A product will also be eligible for return where the product received is totally different from the product image displayed on the portal.
A return request must be submitted within the applicable period specified in this policy.
Website rules and regulations KSTDC SHOP ( KERALA TRADE DEVELOPMENT) , its subsidiaries and affiliates (‘KERALA SANDAL TRADE DEVELOPMENT ) requires that all users of our online sites, services, tools and applications (‘Online Sites & Services’) adhere to the following rules and regulations. By using the Online Sites & Services you indicate your acknowledgment and acceptance of these terms and conditions. Laws and regulations User access to and use of the Online Sites & Services is subject to all applicable federal, state and local laws and regulations. KSTDC IS NOT LINK WITH KARATHANAKA TOURISM DEVELOPMENT ) AND displayed as SKINCARE PRODUCTS part of the Online Sites & Services are the property of KERALA SANDAL TRADE DEVELOPMENT a. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of US or such third party which may own the Marks. All information and content including any software programs available on or through the Online Sites & Services (‘Content’) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Online Sites & Services for commercial or public purposes. Hyperlinking THE ONLINE SITES & SERVICES MAY PROVIDE OR FACILITATE LINKS TO OTHER SITES BY ALLOWING THE USER TO LEAVE THE ONLINE SERVICE TO ACCESS THIRD-PARTY MATERIAL OR BY BRINGING THE THIRD-PARTY MATERIAL INTO AN ONLINE SERVICE VIA ‘INVERSE’ HYPERLINKS AND FRAMING TECHNOLOGY (A ‘LINKED SITE’).
What to charge for international shippings : INR:1600 to 2000
KSTDC ships internationally, small quantity sandalwood items for medical purpose .
for more information: info@kstdc.in or add to cart on this website and we will send extra international shipping cost will send payment link to your email .